Enhancing Your People Management Skills

A 90 minute workshop exploring the importance of people skills, emotional intelligence in people management, upskilling and maximising performance.


10 People


Rachael White

Price (excl.VAT):


About the session


People management is a difficult role and gaining direct reports can often come as an additional part of a promotion or new role however, investment to build these skills is essential to the success of a team. In this 90-minute workshop, we will explore the importance of people skills and emotional intelligence in people management, as well as examining existing models allowing you to upskill in key areas to be able to support your team and maximise their performance.


This session will provide you with communication tools and techniques to feel confident in supporting the development of your team. By embedding these tools, you will enhance your understanding of management styles and be able to create deeper and more specific goals aligned with business and personal values for both you and your team.


    During this interactive workshop, we will cover the following, answering any questions along the way:

    Managing Expectations

    • What makes a 'good' or 'bad' line manager?
    • The Accountability ladder and how to impact on people's position
    • Communication techniques for different personalities

    Setting Boundaries

    • Embedding emotional intelligence
    • Building relationships in a diverse environment
    • Goal setting techniques that succeed

    Giving Feedback

    • Exploring multiple feedback models and their benefits
    • The importance of checking in with your team
    • What support looks like Vs. micro-managing?
    • Consider techniques for managing both up and down


    Rachael White


    Rachael White is a mindset coach and owner of The Restart Story.

    Rachael specialises in change management; supporting her clients with big life changes, whether it’s a new career role or becoming a parent.

    Rachael qualified as a coach in 2018 after leading large teams for over 10 years previously, where development was her priority. She then moved into a culture and development role, influencing the culture and championing diversity and wellbeing for a large media company.

    Rachael’s approach involves finding what balance looks like individually for her clients and supporting them to implement mindset changes to find harmony. An advocate for mental health and being a working parent herself, Rachael focuses on the importance of achievable self-care and its impact.

    Frequently asked questions

    Bookings can only be made via allocated and registered contacts who can log in to their profile.

    All names are anonymised and confidential. The diagnostic will only show the overall outcomes relating to anxiety, stress, energy, sense of wellbeing & productivity.

    Of course, we work closely with all of our clients to find the right practitioner and programme to suit your needs.

    Not yet, that’s something we’re working on behind the scenes.

    We go through an extremely thorough vetting process with all of our practitioners, so you can rest assured that they will be of the highest standard for your organisation. However, as we first start to work with clients we can organise a 10min introduction with our practitioners.

    We can do this, please get in touch to find out more.

    Please see our T&C’s for rescheduling and cancellation policies.

    Our onsite programmes are predominantly London & SE based, please get in touch if your company / event is outside of those areas. All on site programmes are subject to travel costs.

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